There are many ways that you can get in touch with us – online, by phone, by post or by visiting our office.
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Customer Relations Managers (for anything tenancy related including rent payments)
Please Click Here to contact your Customer Relations Manager to discuss anything regarding your tenancy with Black Country Housing Group.
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Social Business Team
Our Social Business team can assist you with finding employment, education or training. The team can also support you if you are looking to set up as a small business or entrepreneur. The Social Business team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 289 3962
Email: [email protected]
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Homeforce
Black Country Homeforce, our skilled and professional home improvements team, can carry out in-house repairs and improvements to your home.
Call: 0300 555 0302
Email: [email protected]
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Supported Living
We provide care, support and supported living services to people of any age living with a learning and/or physical disability. We can offer accommodation with support in one of our supported living schemes designed and built for adults with learning disabilities.
Call: 0121 561 7933
Email: [email protected]
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HR
For enquires relating to working for BCHG or to discuss job applications. The HR team are available via phone or email Monday – Friday, 9am – 5pm.
Call: 0121 561 3300
Email: [email protected]
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Finance
For enquiries for our Finance team. The Finance team are available via phone or email Monday – Friday, 9am – 5pm.
Email: [email protected]
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Press & Media
For all press and media-related enquiries, please contact BCHG directly by emailing [email protected] or calling 0121 200 0910 for the attention of Marketing & PR.
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Data Protection Officer
If you would like to contact our Data Protection Officer regarding the information we hold, please email: [email protected]
- Residential Care
Call: 01384 413836
Call: 01922 645670
Call: 01384 371174
Call: 01384 893121
Call: 01384 422787
Call: 0121 553 6110
Visit us
Our Head Office is open Monday – Thursday, 9am – 5pm. Please note, Head Office is closed on a Friday but you can still reach us on any of the following contact details above.
Our Head Office address is: 134 High Street, Blackheath, B65 0EE. Click here for a map.
If you would like to get in touch but do not see the relevant department above, please call 0121 561 1969 or email fill out the form below.
Find out how we collect, store, use, share and protect personal information in our Privacy Notice.